FAQ
Frequently asked questions
The things prospective clients ask most often. Can't find your answer? The contact form is the fastest way to reach us.
What services do you offer?
We're a full-stack software partner: AI application development, mobile (iOS, Android, Flutter), web and custom software, Salesforce, and UI/UX design. Sixteen years in, we've delivered across healthcare, finance, manufacturing, retail and more.
How are you different from other development companies?
Three things. Sixteen years of shipping real products, not pitch decks — with case studies to back it. Genuine AI-in-production experience (built on Anthropic and OpenAI, plus custom model training) at a time when most agencies have only just added "AI" to their list. And a QA-first engineering culture that treats reliability as a feature, not an afterthought.
What's your development process?
Four phases — Define, Design, Develop, Deploy — with QA running throughout and you in the loop the whole way. See our Process page for the detail.
How long does a project take?
It depends on scope, but a typical project runs around four to five months. Definition and design usually take three to five weeks; development and deployment fill the rest. Larger programs run longer, split across phases.
How do you communicate during a project?
Whatever fits your team — Slack, email, Teams or Zoom — plus regular progress updates and access to staging builds so you can see the work as it happens.
How do you price projects, and what engagement models do you offer?
We give cost estimates free of charge. We work three ways: Fixed Cost (defined scope), Dedicated Team (long-term, you set the team size), and Time & Material (evolving scope, pay per hour). The right model depends on your project — tell us what you're building and we'll recommend one.
What do you need from me to get started?
Whatever helps bring the idea to life — a feature outline, wireframes, mock-ups, or references to similar apps. The more detail you share, the faster and tighter the estimate.
Do you guarantee approval on the Apple App Store?
No one can guarantee store approval — it's the store's call. But we've successfully published many apps over 16 years and know what tends to cause friction. If an app is rejected for legal or business reasons we'll appeal at no charge; if it's technical, we'll fix it and resubmit at no extra cost.
Do you sign an NDA before I share my idea?
Always. Every idea is unique, and we're happy to sign an NDA before any discussion begins.
Who owns the code and IP?
You do. On handoff, all source code and intellectual property transfer to you — you remain the sole owner of everything we build for you.
Do you work with AI? Which models?
Yes — it's a core practice. We build production AI on Anthropic (Claude) and OpenAI, with RAG, agents and document/vision pipelines, and we train and fine-tune custom models on dedicated GPU infrastructure when a managed API isn't the right fit.
Do you do Salesforce work?
Yes — implementation, customization, APEX development, integrations and managed-package development across Sales, Service, Marketing, Health and Experience Cloud, including a published AppExchange app (CallHippo).
Where are you based?
We're an India-based team working with clients across the globe and time zones. The best way to reach us is the contact form or email.